You can enjoy our comprehensive banking services at ease anytime anywhere via NCB (China) 24-hour Customer Service Hotline.

Features Easy application and no extra fee required

You can apply for a phone banking account if you already have an account (RMB or foreign currencies account) with the Bank. Leveraging on our 24-hour phone banking services, you can manage all your accounts and enjoy our comprehensive banking services at no extra cost.

Convenient and reliable services

To protect your personal data and ensure secure transactions, we provide you with the worldwide-recognized encryption security technology, which enables you to use our services with peace of mind.

Range of Service Wealth Management services

• Enquiry for account balance of savings deposit, time deposit and debit card account

• Enquiry for remittance details

• Fund transfer

• Time deposit placement

• Foreign exchange trading

Market information

Enquiry for deposit interest rates and foreign currency exchange rates

Other Services

Monthly statement application;
Phone banking settings modification.