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客户热线

800-820-7898(内地固定电话用户)

400-820-7898(内地手机用户)

(86551)64360499(港澳台及境外)

建言信箱:
Customer_Services@ncbchina.cn

800-820-7898(内地)

400-820-7898(内地)

Customer_Services@ncbchina.cn

Disclaimer

Products and services described herein are not available to all persons in all geographic locations. Only persons who are permitted by applicable law may browse the information and/or accept the services and product offered on this website. Persons accessing these pages are required to ensure that they are aware of and observe all relevant restrictions that apply to them and are responsible for satisfying themselves that they may do so under the laws or the jurisdiction from which access is obtained to this site.

● The information contained on this website is for general information only and is provided on an "as is" basis without warranty of any kind and may be changed at any time without prior notice.
● No information contained in this website should be regarded as an offer to sell, to subscribe to, or provide any recommendation to any browser. Browsers should consult their own professional adviser before making any investment, financial decision or purchasing any product.
To the extent permitted by applicable law, the Bank disclaims liability for any error, omissions or inaccuracies in the information and material provided on this website and for any loss or damages incidental or consequential, resulting from its use or inability to use by any party, or in connection with any error, interruption, delay in operation or incomplete transmission, line or system failure.
Use of hyperlinks to other internet sites or resources are at the browser's own risks. The Bank expressly disclaims any responsibility for the accuracy or availability of the information provided by those sites or for the safety of information which the browser may provide to any third party.
By using this website, the browser consents to the content of the disclaimer and the policy posted by the Bank from time to time on this website. Bank means Nanyang Commercial Bank Ltd.or Nanyang Commercial Bank (China).

Statement on prevention of fraudulent websites

Customers are reminded to be vigilant of any fraudulent websites which seek to pass off as http://www.ncbchina.cn Unless you are certain that you are connected to the website of Nanyang Commercial Bank (China), Ltd. (http://www.ncbchina.cn), particulars of your e-banking accounts and personal information should not be provided. Under no circumstances would Nanyang Commercial Bank (China) send out any emails to ask for or verify customers' personal information, including but not limited to account number, account balance, ID card number or passport number.

You should not access your e-banking accounts through hyperlinks embedded in emails sent to you from any unknown source. It is always prudent to type in our web address into the browser address bar to ensure the security of your personal information.

Should you have any queries relating to the statement, please be directed to customers service:800-820-7898/400-820-7898.

COPYRIGHT AND TRADEMARKS

● The Bank and other parties own the trademarks, logos and service marks displayed on this website. These may not be used without written permission of the Bank or the party owning these.
● Materials on this website are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without the Bank's prior written consent.

Collection of information

● When you visit this web site and peruse the information on its pages, we would record the visit but only your Domain Name Server address and the pages you have visited will be recorded. No personally identifiable information is collected unless otherwise specified. The aggregate information about the number and types of visitors will be used by us only for preparing statistics on the use of the website.
● No personal information will be collected by us through the use of "Cookies". "Cookies" are small bits of information that are automatically stored on a visitor's web browser in his computer that can be retrieved by this site. Application of "Cookies" is useful for maintaining the connection between the customers and the Bank. Should you wish to disable these cookies you may do so by changing the setting of your browser. However, if cookies are disabled, you will be unable to enter our Online Banking.
● Our duty of confidentiality to our customers is our focus and we do, at all times, observe the Personal Data (Privacy) Ordinance in collecting, maintaining and using the personal data of customers (if applicable). For details, please peruse the Notice to Customers and other individuals relating to the Personal Data (Privacy) Ordinance (if applicable).

Notice to customer relating to using the personal data

a.From time to time, it is necessary for customers to supply the Bank with data in connection with the opening or continuation of accounts and the establishment or continuation of banking facilities or provision of banking services.

b.Failure to supply such data may result in the Bank being unable to open or continue accounts or establish or continue banking facilities or provide banking services.

c.It is also the case that data are collected from customers in the ordinary course of the continuation of the banking relationship, for example, when customers write cheques or deposit money.

d.The purpose for which data relating to a customer may be used are as follows:
i.The daily operation of the services and credit facilities provided to customers;
ii.Conducting credit checks;
iii.Assisting other financial institutions to conduct credit checks and collect debts;
iv.Ensuring ongoing credit worthiness of customers;
v.Designing financial services or related products for customers' use;
vi.Marketing financial services or related products;
vii.Determining the amount of indebtedness owed to or by customers;
viii.Collection of amounts outstanding from customers and those providing security for customers' obligations;
ix.Meeting the requirements to make disclosure under the requirements of any law binding on the Bank or any of its branches or sub-branches;
x.Enabling an actual or proposed assignee of the Bank, or participant or sub-participant of the Bank's rights in respect of the customer to evaluate the transaction intended to be the subject of the assignment, participation or sub-participation; and purposes relating thereto

e.Data held by the Bank relating to a customer will be kept confidential but the Bank may provide such information to the following parties for the purposes set out in paragraph(d):
i.any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment or securities clearing or other services to the Bank in connection with the operation of its business;
ii.any other person under a duty of confidentiality to the Bank including a group company of the Bank which has undertaken to keep such information confidential;
iii.the drawee bank providing a copy of a paid cheque (which may contain information about the payee) to the drawer;
iv.credit reference agencies, and, in the event of default, to debt collection agencies;
v.any person to whom the Bank is under an obligation to make disclosure under the requirements of any law binding on the Bank or any of its branches; and
vi.any actual or proposed assignee of the Bank or participant or sub-participant or transferee of the Bank's rights in respect of the customer.

f.Any individual has the right:
i.to check whether the Bank holds data about him and of access to such data;
ii.to require the Bank to correct any data relating to him which is inaccurate;
iii.to ascertain the Bank's policies and practices in relation to data and to be informed of the kind of personal data held by the Bank, and
iv.in relation to consumer credit, to request to be informed which items of data are routinely disclosed to credit refer- ence agencies or debt collection agencies, and be provided with further information to enable the making of an access and correction request to the relevant credit reference agency or debt collection agency.

g.The Bank has the right to charge a reasonable fee for the processing of any data access request.

h.The person to whom requests for access to data or correction of data or for information regarding policies and prac- tices and kinds of data held are to be addressed as follows:

The Data Protection Officer
The Data Protection Officer
Bank Name Address Fax
Nanyang Commercial Bank, Ltd 151 Des Voeux Road Central Hong Kong (852) 2815 3333

Nothing in this Notice shall limit the rights of customers under the relevant laws and regulations.