1. Institutions for handling of confirmation letters
The confirmation letter business of our bank is handled in a centralized way by branches, and each branch is responsible for centralized processing of confirmation letter applications from customers in its branches (sub branches and non-local sub branches).
2. Ways of accepting confirmation letters
Our bank can accept paper confirmation letter by mail.
3. Format of confirmation letter accepted
The format of the confirmation letter accepted by our bank is the attachment format I, format II and capital verification format of 财办会[2020]21号《银行函证及回函工作操作指引》.
4. Contact information
The bank's institutions accepting confirmation letter business, mailing address and contact information of paper letters are as follows:
Branch |
Mailing Address of Confirmation letter |
Postal Code |
Telephone |
Inter bank No |
Head Office |
Nanyang Commercial Bank Mail Room, B2, No. 898, Puming Road, Pudong New Area, Shanghai |
200127 |
021-20337631 / 38566521 / 20337685 / 38566749 |
503290000007 |
Beijing Branch |
1/Floor A、B、C、D Areas and 2nd Floor, Tower B, Jiacheng Plaza, 18 Xiaguangli, Dongsanhuan Road, Chao Yang District,Beijing,China |
100027 |
010-58390706 / 58390754 |
503100000015 |
Dalian Branch |
No.1 1F,No.1-3 2F, 3F Harbour Center, No.1 Wuwu Road, Dalian, China |
116001 |
0411-39669098 |
503222000013 |
Shanghai Branch |
Room 101-102, 1F, 229 Jiangning Road, and 8F (Excluding Room 801), 9F&10F, 219 Jiangning Road, Jing'an District, Shanghai, China |
200041 |
021-20337542 / 20337545 |
503290004522 |
Wuxi Branch |
1/F No.103、28/F No.2801-2807, United Financial Building, 8 Financial Eighth Street, Economic Development Zone, Wuxi, Jiangsu, China |
214125 |
0510-68858028 |
503302004453 |
Suzhou Branch |
Building2,No.88Huachi Road, Suzhou Industrial Park,Jiangsu Province |
215021 |
0512-69862238 |
503305000019 |
Hangzhou Branch |
Room 2201-2204&2301-2302,Huafeng International Business Building,No.200 Xinye Road,Jianggan District,Hangzhou Zhejiang 310016,China |
310016 |
0571-87248926 / 87249103 |
503331000012 |
Hefei Branch |
1/F and 10/F,Building B,Land Square Baiyue Center,No.288 Huaining Road, Zhengwu District, Hefei, Anhui, China |
230071 |
0551-62750921 |
503361000013 |
Qingdao Branch |
Floor 1,Floor 22-24,Building 1,No.17,Lianyungang Road,Qingdao,China |
266034 |
0532-66707601 |
503452009034 |
Wuhan Branch |
41st Floor, Wuhan Poly Plaza,99 Zhongnan Road,Wuchang District,Wuhan,Hubei Province,China |
430071 |
027-59271920 |
503521004461 |
Guangzhou Branch |
1F/Room103, Central Tower, No.5 Xiancun Road, Pearl River New Town, Tianhe District, Guangzhou, China |
510623 |
020-88522145 |
503581000019 |
Shenzhen Branch |
L140-142,Tower 4,Excellence Century Center,Fuhua 3rd Road,Futian District,Shenzhen |
518034 |
0755-82330162 / 82330190 |
503584000016 |
Shantou Branch |
1-2/F No.4-6 BLDG 7 And No.1-5 BLDG 8 Fenghua Garden, NO.192 Jinsha Road, Shantou,Guangdong, China |
515041 |
0754-88943152 / 889431538 / 88943162 / 88943163 |
503586000010 |
Nanning Branch |
1/F&13/F Cinda Tower,No.19 Fengxiang Road,Nanning,Guangxi,China |
530022 |
0771-5562052 |
503611000017 |
Haikou Branch |
1/F,2/F&-1F,Nanyang Bldg,No.81 Binhai Ave,Haikou,Hainan,China |
570105 |
0898-66553277 |
503641046684 |
Chengdu Branch |
No.1, 1/Floor&3/Floor, Unit 1, Block 1,Zun Cheng INTL, No.59 Jinhe Road, Chengdu, China |
610015 |
028-86289360 / 86289361 |
503651000015 |
Chongqing Branch |
2F/Unit 1, 22F/Unit 1-2、6-8, Jiajin International Building, No.10 Guihua Street Branch Road, Jiangbei District, Chongqing |
400025 |
023-67622538 |
503653000019 |
5. Business seal
The customer's seal affixed on the paper confirmation letter shall be the reserved seal (official seal, or financial seal+legal representative seal) in our bank.
The seal for our reply is the business seal.
6. Charging method and standard
Our bank actively deducts the letter fee from the deduction account recorded in the confirmation letter. The charging standard is CNY200 per copy.
7. Preferential measures
Our Bank waives the service charge for confirmation letters for small enterprises, microenterprise and self-employed businesses.
8. Complaints Hotline
NCB (China) Customer Complaints Hotline:95327
Calling from Hong Kong/Macau/Taiwan/Overseas:(86551) 95327