NCB (China) is committed to providing customers the best services possible. If you do have any complaint, please get in touch with us. We will reply to you within five working days.

Call us

NCB (China) Customer Opinion Hotline：95327
Calling from Hong Kong/Macau/Taiwan/Overseas：(86551) 95327
Service Hours: 24 hours

Email us

Email address: customer_services@ncbchina.cn

Mail us

Mailing address: Customer Service, Floor 14, 898 Puming Road, Pudong New Area, Shanghai, China
Postal Code： 200122