NCB (China) is dedicated to providing customers with convenient and safe Telephone Banking services. With our Phone Banking services, you can enjoy the tailor-made and comprehensive banking services anytime anywhere.
Features
Easy application and no extra fee required- You can apply for a Telephone Banking account at any branch if you already have an account (RMB or foreign currencies account) with the Bank.
- Leveraging on our 24-hour Telephone Banking services, you can manage all your accounts and enjoy our comprehensive banking services at no extra cost.
Service Line
Mainland China:800-830-2066 400-830-2066
Hong Kong:(852)2929 2988
Range of Service
- Wealth Management services
- Enquiry for account balance of savings deposit, time deposit and debit card account
- Enquiry for remittance details
- Fund transfer
- Time deposit placement
- Foreign exchange trading. - Market Information
- Enquiry for deposit interest rates and foreign currency exchange rates. - Other Services
- Monthly statement application; Telephone banking settings modification.


