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Home > Personal Banking > e-Banking Services > Phone Banking
Phone Banking

NCB (China) is dedicated to providing customers with convenient and safe Telephone Banking services. With our Phone Banking services, you can enjoy the tailor-made and comprehensive banking services anytime anywhere.

Features

Easy application and no extra fee required
  • You can apply for a Telephone Banking account at any branch if you already have an account (RMB or foreign currencies account) with the Bank.
  • Leveraging on our 24-hour Telephone Banking services, you can manage all your accounts and enjoy our comprehensive banking services at no extra cost.

Service Line

Mainland China:800-830-2066     400-830-2066
Hong Kong:(852)2929 2988

Range of Service

  • Wealth Management services
    - Enquiry for account balance of savings deposit, time deposit and debit card account
    - Enquiry for remittance details
    - Fund transfer
    - Time deposit placement
    - Foreign exchange trading.
  • Market Information
    - Enquiry for deposit interest rates and foreign currency exchange rates.
  • Other Services
    - Monthly statement application; Telephone banking settings modification.